Frequently Asked Questions

There are often the same questions asked in our call centre on a dialy basis. To help you make your online booking as stress free as possible we have answered the most popular questions below. If however you do have additional questions that you would like answered before making your booking then please contact one of our providers. Their details can be found on the contact us page.

Why Pre Book Airport Parking

• Air travel last year was the highest it has been in history and so car parking spaces at airports are now at a premium. There has not been an increase in parking spaces compared to the increased numbers of air travellers. As such at peak periods and weekends car parks Do get fully booked up.
• So not only can you save up to 50% by pre booking you guarantee your space too.
• You will not have to drive to nuumerous car parks to find a space just before your flight.

What is "Meet and Greet" Parking?

Otherwise known as Personal Parking this service is where you are met outside the Terminal by a chauffeur who takes your car to a secure off-airport car park. On your return a chauffeur will have your car waiting for you outside the Terminal.This service is at a small premium to just parking yourself in a secure car park, but the advantage of this is firtly it saves you about 1/2 hour by driving straight to the airport terminal and secondly it is ideal for those with any disability or large amounts of luggage or oversized gear such as ski's and snowboards.

How Secure are the Car Parks?

Security is taken very seriously.Most airport car parks are normally accredited with AA secure car park awards issued by the Police. Most car parks have a combination of security patrols, high level fencing, barriers and CCTV.

Can I book at short notice?

Yes! We can confirm your booking by email which you can print and hand in on arrival. If you do not have access to a printer, simply make a note of your booking reference and quote it on your arrival.

Where can I find directions to the hotel or car park on the website?

Full directions are given on each individual parking page within our site, just click here for the complete list of Stansted Airport Car Parks. You can find full directions on the booking confirmation that we will email or post to you following booking. For Stansted hotels, click here.

Is there an extra discount for booking more than one car at a time?

No. All prices quoted are per vehicle and are already at a discounted rate by up to 60% for hotel bookings and 50% for airport parking bookings.

How do I obtain a Vat or Credit/Debit Card receipt?

Call us on the providers on the telephone numbers given on the contact us page. They will then supply you with a receipt.

Can you confirm my booking by post?

This option is available on the page where you enter your payment details, just click on the box and we will post it to you.

Can I pay by cheque?

Yes. Send in a letter with your Name, Address, Tel No, Dates and details of product required. (Note that we cannot however guarantee availability of your chosen product by the time your cheque arrives.)

Why is a week calculated as 8 days and two weeks calculated as 15 days?

One day is calculated as a whole or part of day. A Monday to Monday trip is calculated as 8 whole days. Therefore a two week trip would be 15 days inclusive.